On-going Analysis

Throughout the year, Benefit Advocates can analyze an employee’s coverage before expensive medical procedures are sought to determine the highest quality provider at the best price. We will customize our support for your individual employees, providing cost estimates, so employees can make appropriate decisions (saving dollars for you and them). We can also intervene on behalf of your employees where providers have billed or coded items incorrectly.

The Medicare Maze

More and more employees are continuing to work beyond age 65, resulting in increasing disputes over primary and secondary claims coverage. Last year alone, our team of benefits experts saved our clients hundreds of thousands of dollars in Medicare related claims.

Outpatient Diagnostics Cost Management – Outpatient diagnostics are the fastest growing medical expense for plan sponsors. We gather cost estimates to ensure employees receive the best care at the best price and contain costs.

Claims Resolution – Billing errors by hospitals, labs or doctors or overcharges above plan guidelines can easily add up and affect plan pricing at renewal. We help avoid these extra costs by diligently checking disputed claims so plans and employees pay the right amount for services rendered.

Customized Reporting and Analysis – One size does not fit all. We’ll provide the metrics and reports you need to meet your unique goals and objectives.

Real People, Real Answers

How many times a day are you interrupted with health plan questions from employees? They want confidential, compassionate guidance and support. We can create a customized call center for your employees with the service they need. Our confidential services are HIPAA compliant and provide:

• Confidential counsel to resolve sensitive medical, pharmacy, mental health and other issues
• Mediation between employees, health plans and providers
• Full-service support of your annual enrollment processes with in-person, online and telephonic enrollment options
• Employee guidance in choosing plans during annual enrollment and a customized, co-branded health newsletter for support throughout the year
• Expertise in resolving denied claims and billing errors for health, dental and vision plans
• Advocacy and education in effective use of wellness/work-life and employee assistance programs, nurse hotlines and other health and disease management programs
• Education about cost-savings opportunities through increased use of generic drugs, mail-order pharmacy services and network providers
• Research to select the best doctors, hospitals or treatment plans; ensures best pricing for outpatient diagnostics and other services; confidential second opinions and more
• Negotiation with providers for out-of-network or out-of-pocket expenses
• Simple, straightforward information about Medicare for retirees, employees and spouses who are disabled or over 65

Medicare Advisory Services

Benefit Advocates offers comprehensive Medicare Enrollment consultation and training for your HR/benefits team. We can work with individuals and groups, and we offer on-site presentations and webinars to help older workers understand Medicare and how it relates to them. Call us to discuss this important topic further. Our Medicare services also include:

• Helping retirees transition from active to retiree health plans and helping them understand when to apply for Medicare and selecting a plan
• Resolving health, dental and drug claims, or denials of coverage
• Consulting to help retirees understand health plan provisions and to evaluate the best options at retirement
• Locating the best doctors, hospitals and second opinions
• Annual enrollment support & training


We have a guidelines booklet available that has great information for employees who plan on continuing to work after they turn 65. Click here to order a copy, or contact us if you want a multiple copy discount.


Annual Healthcare Insurance Enrollment

When was the last time you said your annual enrollment was a breeze? Let Benefit Advocates provide you with turn-key solutions to make the yearly transition an opportunity to educate and coach your employees, so they understand and appreciate their health benefits. We offer:

• Strategic benefits communications plan development
• Comprehensive editorial and design services
• Presentation development
• Scheduling coordination and execution
• Training sessions