A Benefit Advocates’ client, Mr. J., contacted us after spending months trying to resolve a claim issue. His health insurance denied his cardiac rehabilitation, and he was billed $5,000 by the care provider. The rehab was denied because the insurance required an inpatient admission due to a cardiac event prior to the rehab. Mr. J.…
When was the last time you called an insurance company, or just about any large business, and real person actually answered the phone? When you call Benefit Advocates during regular business hours (8 a.m. – 6 p.m.), you will get to talk to one of our associates right away. No complex menus to sift through.…
A recent need came to our attention from Ms. C. She needed a new prescription filled that was costly and it was also difficult for her to regularly get to her pharmacy. Not only were we able to arrange mail order service for her, we also determined she was able to get a three-month supply…
Mr. L. called Benefit Advocates quite upset over two bills he had received. He had gone to a surgery center to have four procedures done on his leg. He received a bill from the surgery center saying he owed $3,100 because one of the procedures was not pre-certified! He also received a $1,200 bill from…
Mrs. P was prescribed a medication that would cost $550 for a 90-day supply. She called Benefit Advocates to see what her payment options were. We contacted several pharmacies on her behalf, and found one that offered the same medication for just $125 for a 90-day supply. This amounts to a savings of $1,700 per…